Remote Connect Support

This feature is available to all SiteSync IQ System Controllers with the Ethernet option.

• Note: Java SE Runtime Environment (JRE) 6 Update 15 will need to be installed to run the Events Applet.
  For Windows 7, Vista, XP, 2000, 2003 Server, the JRE installation file is included on the flash drive (jre-6ulo-windows-i586-p.exe)
• This can also be downloaded at http://www.java.com/en/
• Ensure that you have the most current web browser (ie. Firefox 5, Internet Explorer 9, Chrome 12)

 Support Resources for SiteSync IQ Remote Connect:

1. SiteSync IQ Installation & Operation Manual (pdf)
2. Remote Connect Support Videos
3. Remote Connect Web Interface Specification
4. SiteSync IQ System Controller Firmware Update (7106)
   

**NOTICE**
Updating to a firmware version greater than 0.5.8.15 through USB, requires that FW 0.5.8.15 be on the unit first. If FW 5.8.15 is not on the system controller, the system controller will not recognize the flash drive when inserted; the Update Software prompt will not be displayed. If the user attempts to manually force the firmware update through the Configuration Menu, there will be a prompt warning that the file size is too large.

Therefore for any firmware updates to FW 0.6.9.6, please update them to FW 0.5.8.15 first.
Download SiteSync IQ System Controller Firmware 0.5.8.15